SmartBargains.com offers quick answers for the most frequently asked questions.
Quick FAQS:
Q: Are your products authentic and new?
A: Yes, everything we sell is brand new and guaranteed to be genuine and authentic.
Q: How can I tell if an item is in stock?
A: Our website is continuously updated to reflect only the products which are in stock so if it’s on the site, it’s in stock.
Q: What are the domestic shipping charges?
A: Free Ground on all orders.
Q: What is the shipping cut off time?
A: Any order placed before 2PM EST will be shipped the same day. If your requires manual fraud verification then your order might not ship out until the following day. Please make sure your billing information matches what your credit card processor has on file.
Q: What form of payments do you take?
A: Visa, Master Card, Discover, American Express, Paypal, and GoogleCheckout
Q: Do you offer discounts for bulk purchases?
A: Yes, if you are purchasing 10+ items from our website, please contact customer service for special pricing.
Q: What are your hours of operation?
A: From 9am to 5pm EST, Monday through Friday
Q: If I'm having trouble with purchasing from the site, who do I contact?
A: You may email us or call us at 1.877.222.6660
Q: Can I participate in past promotions?
A: No, our brands give us special pricing throughout the year for limited times. If you see a deal on a brand this week, act quickly because the offer might end the following week.
Q: What is your return policy?
A: 30 days with no restocking fees. Click here for our Return Policy.
Q: Is your website secure?
A: Yes, we use state-of-the-art data encryption technology to protect our customer’s information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.
